Q: Does ibis Sydney Darling Harbour have parking?
A: Limited on-site parking is available for a fee: $65 for a 24-hour pass with unlimited entry. Hourly rates are available Sunday 6:00 AM to Friday 6:00 PM: up to 1 hour $19, 1–2 hours $35, 2–3 hours $45.
Q: Are there parking options for non-staying restaurant or bar guests?
A: Yes, external guests visiting our restaurant or bar may use hotel parking. Entry is via Novotel:
- North side (closest to ibis): height limit 1.9m
- South side (near the convention centre): height limit 2.2m
Q: Where is the nearest alternate parking?
A: Darling Harbour Wilson Parking at 100 Murray Street is nearby. Please check height restrictions before arrival.
Q: Does the hotel offer airport transfers?
A: No, we do not offer airport transfers. However, we can assist with taxi, ride-share, or public transport options.
Q: How far is the hotel from Sydney Airport?
A: Approximately 13km from Sydney Kingsford Smith Airport. Travel options:
- Taxi/Uber: 20-25 minutes, approximately $45-60
- Train: Airport Link to Central Station, then Light Rail to Convention Station (280m from hotel), approximately 45 minutes, $20
- Private transfer: Pre-book through reception
Q: How far is ibis Sydney Darling Harbour from ICC Sydney?
A: We're just a 2-minute walk (150m) from ICC Sydney Convention Centre. Exit our hotel, turn right on Murray Street, and you'll reach ICC Sydney in under 2 minutes. Perfect for conference attendees who want to minimise travel time.
Check-In & Room Requests
Q: Can I request early check-in?
A: Early check-in is subject to availability and not guaranteed. A guaranteed early check-in can be pre-booked via our website or reservations team.
Q: Can I request late check-out?
A: Late check-out is subject to availability. Guests may enquire at check-in or pre-book a guaranteed late check-out through our reservations team.
Q: Can I request a high-floor room?
A: Yes, we do our best to accommodate high-floor requests, subject to availability.
Q: Do rooms have balconies?
A: No, our rooms do not have balconies.
Q: Do you offer free Wi-Fi?
A: Yes, complimentary high-speed Wi-Fi is available in all rooms and public areas.
Facilities & Amenities
Q: Does the hotel have a swimming pool?
A: No, ibis Sydney Darling Harbour does not have a pool.
Q: Is there a sauna or spa?
A: We do not have a spa or sauna on-site, but several wellness centres are located nearby. Reception can provide recommendations.
Q: Are there any ongoing construction works nearby?
A: The Darling Harbour precinct occasionally undergoes redevelopment. We aim to inform guests of any major works that may affect your stay.
Q: Can the hotel accept parcel deliveries?
A: Yes. Please ensure parcels are clearly marked with your name and check-in date. Reception will hold them until your arrival.
Q: I left something at the hotel. How do I contact lost property?
A: Contact our reception team:
- Phone: +61 2 9563 0888
- Email: h1757@accor.com with the subject line 'Lost Property Enquiry'
- In person: Visit reception at 70 Murray Street, Darling Harbour
- Please provide your name, confirmation #, check-out date, and description of the item.
Dining & Special Requests
Q: Can I dine at the hotel restaurant or bar?
A: Yes, walk-in guests are welcome. No reservations required.
Opening Days: Monday to Saturday, from 17:00 to 20:30
Q: Does the restaurant or bar offer happy hour?
A: Yes, daily happy hour is available from 16:30 to 18:00, Monday to Sunday.
Q: Can the hotel cater for special occasions?
A: Yes, we’re happy to help with birthdays, anniversaries, or other celebrations. Please contact reception in advance.
Q: Are halal or dietary options available at the restaurant?
A: Yes, we can accommodate most dietary requirements. Please advise us in advance.
Q: Does the hotel accept ALL Accor+ Explorer or loyalty discounts in the restaurant?
A: Yes, ALL Accor+ Explorer members enjoy dining discounts (subject to terms and conditions). Not a member yet? Join here
Q: Can I host an event at ibis Sydney Darling Harbour?
A: Yes, we have a meeting room called The Tamar Room, perfect for small events or business meetings. You can also book out our bar area for casual gatherings or celebrations. Contact our team to check availability and discuss setup and catering options.
